Software Applications IT Specialist 1


Sant Cugat del Valles, ES

Tipo de Contrato:  Indefinido tiempo completo
Área:  Asistencia Técnica
Número de solicitud de puesto:  206868

Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic, Hospital and Bio Supplies - develop, produce and market innovative medicines, solutions and services in more than 100 countries and regions.

Join Grifols!


Help us lead one of the world’s largest pharmaceutical companies. We are a world leader in plasma-derived medicines with a presence in more than 100 countries, and a growing global team of over 20.000 people. That’s why we need a IT Specialist EMEA. You will be the responsible for supporting customer and Grifols members on IT solution of Grifols Diagnostics manufactured/distributed products installed on customer site.



What your Responsibilities will be 


You will have the opportunity to:


  • Manage Applications, IT and Software related technical escalations; communicate with manufacturers and provide inputs to field staff on resolving technical issues in time-sensitive manner to comply with complaint investigation closure metrics.
  • Oversee the configuration and management of the IT infrastructures on the clients sites to support requirements in areas such as Data retention, Security, Cybersecurity, Business continuity, Disaster revovery planning/testing, Remote connectivity tools and Informtion risk management. 
  • Provide expertise in the Infrastructure Networks Skills: connectivity to the third party corporative networks, routers, servers, firewalls and Database administration. 
  • Work with various IT functional groups to ensure end-to-end system security in regards to data exchange between systems both internal and external. 
  • Staying current on technology trends and communicating these trens with the team. 
  • Setup training on products and train, in English, Grifols employees and distributors on new products and IT solutions.
  • Provide expertise in Applications, Software and other IT issues related investigations of escalated field issues to identify the root cause and assess the product impact.
  • Resolve issues related with complaint life cycle management.
  • Work effectively in cross-functional project teams to contribute to building a network of internal and external collaborators with appropriate product expertise.
  • Serve as subject matter expert on project teams to assess needs and provide technical content to sup-port product commercialization activities.


Who you are:


  • You have a Bachelor Degree in Computer or Engineering Degree.
  • You have minimum 3 years’ technical experience in Diagnostics business. High level of performance as FSE - Field Service Engineer or TAS - Technical Applications Specialist  will be valued.
  • You have familiarity of GMP, ISO and other certifying agencies requirements.
  • You speak a high level of English (C1-C2).
  • You have strong presentation and technical writing skills.


What we offer:


  • Permanent Contract.
  • Location: Sant Cugat del Vallès.


It is a brilliant opportunity for you, Grifols is fully aware that its employees are one of its major assets. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment.Information about Grifols is available at If you are interested in joining our company and you have what it takes for such an exciting position, then don’t hesitate to apply!


We look forward to receiving your application!


Grifols is an equal opportunity employer.

Location: Sant Cugat del Vallès, Barcelona, Spain. 


Learn more about Grifols