Continuous Improvement Manager

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Souhaitez-vous rejoindre une équipe internationale qui travaille à l'amélioration des soins de santé ? Voulez-vous améliorer la vie de millions de personnes ? Grifols est une entreprise mondiale de soins de santé qui, depuis 1909, travaille à l'amélioration de la santé et du bien-être des personnes dans le monde entier. Nous sommes leaders dans le domaine des médicaments dérivés du plasma et de la médecine transfusionnelle et nous développons, produisons et commercialisons des médicaments, des solutions et des services innovants dans plus de 110 pays et régions.

CONTINUOUS IMPROVEMENT MANAGER

Summary:

The Continuous Improvement (CI) Manager leads high-impact, cross-functional initiatives that deliver measurable business results across the business and support areas. This role drives the development of large-scale transformation projects that enhance operational efficiency, and financial performance. This position will work across all departments to identify, prioritize, and develop initiatives aligned to strategic objectives.

Key responsibilities

• Collaborates to develop short but mostly long-term strategies to reduce waste and increase efficiencies across Grifols Canada.
• Develop implementation plans, governance models, and sustainment strategies for initiatives exceeding departmental scope or financial thresholds.
• Create Process and Value Stream Maps to identify losses in efficiency, and aids in implementing solutions to improve.
• Partner with Operations and Controlling to build data-driven business cases, calculate ROI, and track realized benefits.
• Work with key stakeholders to drive process improvements that quantitatively and qualitatively improve costs, quality, production and service.
• Drive adoption of new technologies, automation, and process redesign that will modernize or simplify donor center operations.
• Collaborate with Project Management on change management and full rollout plans.
• Assess challenges, metrics, effectiveness of donor centers operational processes for improvement in business objectives. This will include analysis of areas such as labor, marketing, customer service, compliance, training and internal systems.
• Acts as an internal consultant to help validate or facilitate proper assessment of potential ideas or practices.
• Develop and implement solutions for complex processes, projects and business requirements.
• Stay abreast of industry best practices and emerging trends in continuous improvement methodologies.
• Train and educate the organization.  Implement continuous improvement methodologies including, but not limited to 5S Methodologies, Lean 6 Sigma Principles, OEE (Overall Equipment Effectiveness) and others.
• Work with High Performing Center and Field Leadership in identifying CI opportunities within the center network business unit.
• Partner with Operations for identifying, developing, implementing and monitoring KPIs for CI Initiatives.
• Harmonize datasets from multiple sources to determine business and operational trends and ultimately drive action.
• Drive a business intelligence roadmap; prioritize analysis requests to balance the tactical and strategic information needs of the business
• Utilize Power BI, including visualization, parameters, report optimization, creating measures, modeling, reports/dashboards, and dataflows.

Qualifications

• Education: Bachelor’s degree in business, Engineering, or Manufacturing required.
• Prior training and certification as a Six Sigma Black Belt in root cause investigations is required. Other certifications in Project Management, Total Quality Management (TQM), Theory of Constraints is a plus.
• Experience: Requires a minimum of 8 -10+ years of successful continuous process improvement experience and knowledge in project management, statistical analysis, Lean Six Sigma principles and Lean Manufacturing principles.
• Proven track record leading enterprise level CI initiatives with measurable impact.
• Experience working in a regulated or high-volume service environments preferred (healthcare, manufacturing, or life sciences).
• Previous experience translating strong technical information into a digestible format for all organizational levels
• Must understand the principles of Lean Manufacturing.
• Plasma collection background preferred. 
• Demonstrated understanding of continuous improvement methodologies and ability to implement effective improvement strategies and solutions through data driven decision-making. 
• Excellent interpersonal and organizational skills, ability to handle diverse situations, and manage multiple projects.
• Ability to influence upward, across, and down without formal authority.
• Strong verbal and written communication and presentation skills.
• Excellent conflict resolution and solution focused problem-solving skills (Creativity before Capital)

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