Donor Center Technician


NC-Wilmington, US

Contract Type:  Regular Part-Time
Area:  Nursing/Healthcare
Req Id:  284689

Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic, Hospital and Bio Supplies - develop, produce and market innovative medicines, solutions and services in more than 100 countries and regions.

Donor Center Technician 

We're Grifols, a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care. 


Our ideal Donor Center Technician is a standout colleague who is patient, can handle multiple tasks, and adapt to a dynamic work environment. Ready to learn more? If so, keep on reading! 


Primary Responsibilities: 

  • Conducts pre-donation medical screening in accordance with established guidelines. 

  • You determine Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer. 

  • Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs. 

  • Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors. 

  • Provides appropriate feedback to ineligible donor candidates. 

  • Ensures all donor screening information is complete and accurate prior to donation. 

  • Ensures donor confidentiality. 

  • Effectively communicates donor medical information to Medical Staff. 

  • Establishes and maintains donor files in an organized and competent manner. 

  • Maintains accurate and thorough documentation of necessary records. 

  • Assists in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties. 

  • Disposes of all contaminated disposable equipment. 

  • Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation. 

  • Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed. 

  • Learns and maintains through familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures. 

  • Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors. 

  • May assist, plan and participate in marketing programs, community service activities, mentoring, training, facility care and continuous improvement activities. 


Are you a fit for Grifols? 

Yes, if you have: 

  • A High School diploma or GED 

  • Strong customer service skills 

  • Can work a flexible schedule 

  • Obtains required state licensures or certifications where applicable  


EEO Minorities/Females/Disability/Veterans 


Location: NORTH AMERICA : USA : NC-Wilmington:USWILMIN - Wilmington NC-New Center Dr-BPL 


Learn more about Grifols