Digital Experience Specialist (UX/UI)

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

This is a hybrid position, based out of our office in Raleigh/Durham, NC (RTP)

We are looking for a talented Digital Experience Specialist (UX/UI Specialist) with a strong understanding of user-centered design principles. The ideal candidate will have excellent analytical and creative skills, with the ability to design intuitive and visually appealing user interfaces. You will be responsible for enhancing the user experience across digital platforms by creating seamless, engaging designs that drive user satisfaction and business goals.

• Create wireframes, mockups, and prototypes that clearly communicate design concepts and functionality.
• Test designs with donors to gather feedback and identify areas of improvement.
• Analyze user feedback and analytics to inform design decisions and improve donor experience.
• Design visually appealing, intuitive, and responsive interfaces across web and mobile platforms and ensure consistency across platforms.
• Identify and resolve usability issues to improve service interactions.
• Document design specifications for engineering implementation and monitor the UX quality during feature development and after release.
• Manage and update dynamic content related to marketing initiatives in the Website and other related platforms
• Monitor, report and optimize App/Web performance
• Support Marketing and Operations team on the training of new App/Web features

This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.

EDUCATION

• Bachelor's degree in graphic design, Interaction Design, User Experience required. Familiar with design tools such as Sketch, Adobe XD, Figma, or similar.
• Preferred: Knowledge of front-end development technologies (JavaScript, Flutter, React & React Native). Advanced degrees or certifications in relevant areas, professional experience in the pharmaceutical or related industry.

EXPERIENCE

• 3-5 years of experience in UX/UI design, preferably in eCommerce or pharmaceutical environments.
• Preferred: provide a portfolio showcasing your design work, both for web/mobile (iOS & Android) applications.

KNOWLEDGE, SKILLS AND ABILITIES

• Analytical Skills: Advanced data management, execution, and conclusion of analysis.
• Critical Thinking: Quickly acquires industry and company-specific technical skills and knowledge, open to change, and experiments with solutions.
• Results Delivery: Consistently high performer, results-oriented, agile decision-making, and proposing improvement actions.
• Influence and Negotiation: Uses persuasion skills to influence others' decisions with confidence and firmness.
• Leadership: Direct and tolerant with others, listens, and seeks to understand the interests of all divisions and areas before acting.
• Teamwork: Collaborates with others, forms part of a group, and works across areas prioritizing collective interests over personal ones.
• Effective Communication: Actively listens, asks the right questions to move goals forward, and expresses ideas clearly and concisely.
• Dynamism and Energy: Works hard in changing situations with diverse stakeholders, maintaining productivity.
• Adaptability and Flexibility: Recognizes and is open to constantly changing circumstances, adjusts behavior when necessary.
• Learning and Continuous Improvement: Focuses on developing personal and professional knowledge, skills, and abilities to grow and improve continually

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Third Party Agency and Recruiter Notice:

Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.

Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.  We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.

Location: NORTH AMERICA : USA : NC-RTP || NORTH AMERICA : USA : NC-Durham || NORTH AMERICA : USA : NC-Raleigh:USNC0001 - RTP NC-Headquarters 

Learn more about Grifols