Sr. Operations Contract Manager

Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic, Hospital and Bio Supplies - develop, produce and market innovative medicines, solutions and services in more than 100 countries and regions.

Summary:                            

The Senior Operations Contract Manager is responsible for tactical execution and compliance to Contract Manufacturing agreements between Grifols Therapeutics (GT) and third parties. They will communicate directly with third parties as GT's operational point of contact for contract manufacturing activities and coordination of quality related matters.  The position will ensure adherence to GTI quality standards & regulatory requirements and will be responsible to oversee the management of all specifications and other critical documents related to contract manufacturing activities. The position will be also be responsible to coordinate intercompany intermediate transfers between GT and other Grifols sites. 

Primary responsibilities for role:

• Maintain relationships with internal and external third parties and serve as the singular point of contact for matters concerning contracts and plan attainment.

• Work with internal GT stakeholders to ensure adherence to delivery schedule of contract products.

  • Planning and Operations to ensure on time availability of product for delivery/shipment.

  • Identify Quality and or Regulatory risks that may result in compliance risks.

  • Quality and Regulatory to ensure compliance to specifications.

  • Logistics partners to schedule shipments.

• Maintain records, prepare periodic reconciliation reports and documentation in relation to execution of delivery and receipts of plasma, intermediates and finished goods between GT and third party.

• Support coordination, inclusive of planning, adherence to quality agreements and logistics of intercompany material transfers                                        

• Ensure that all negotiation of contractual terms and conditions adhere to Grifols quality standards and regulatory requirements.                                              

• Serve as a principal liaison between Grifols and third parties on project related contractual issues; identify and proactively raise issues and concerns in a timely, open and appropriate manner and develop recommendations to facilitate resolution.                                           

• Responsible for the ongoing contract management including Changes in Scope, Conflict resolution and reconciliation to customers of their own contracts.                                       

• Assist with the development and maintenance of tracking systems for teams related to contracts, compensation clauses, and external costs.                                    

• Conduct all activities in a manner that is compliant with the Grifols Ethics Standard.

This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.  Managers and supervisors may assign other duties as needed.

Education/Experience/Skills Requirements: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).     

Education and Experience:

• Bachelor's Degree (Master's preferred) in Business, Operations, Science or related field.

• Typically requires a minimum of 5 years of related experience in Biopharmaceutical production in a cGMP environment. 

• Exposure to business analysis and contract negotiations is required.

Knowledge, Skills, and Abilities:

• Knowledgeable with production, quality and business processes. 

• Excellent negotiation, oral and written communication skills.

• Able to engage critical thinking and problem solving with excellent quantitive and analytical skills.

• The incumbent must also have demonstrated the ability to effectively manage / lead projects with interdepartmental teams.                                       

Occupational Demands: Work is performed in an office environment with exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.   Frequently walks. Occasionally bends and twists neck.  Light to moderate lifting and carrying objects with a maximum lift of 25lbs. Frequently drives to site locations and frequently travels within the United States.  Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Frequently interacts with others, relates sensitive information to diverse groups. Ability to apply abstract principles to solve complex conceptual issues. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.                                         

Location: NORTH AMERICA : USA : NC-Clayton:USNC0002 - Clayton 

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