Quality Supervisor III/Sr. Supervisor, QA

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Schedule: First Shift

Quality Supervisor III, QA

Summary:

The Quality Assurance (QA) Supervisor is responsible for overseeing daily work assignments and supervising team members performing a variety of Quality functions, including documentation review, data analysis, audit support, and related compliance activities. This role supports employee relations and performance management within the assigned area and may participate in technical and non‑technical training. Additional duties may be assigned as required.

Primary Responsibilities:

• Supervise employees performing Quality-related activities and ensure completion of assigned tasks.
• Ensure adherence to company policies, procedures, and regulatory requirements while optimizing staff and technical resources.
• Provide technical and non‑technical guidance on Quality and compliance matters.
• Collaborate with Manufacturing, Regulatory, and other internal groups on GxP topics.
• Maintain compliance with cGMP, departmental procedures, and all safety practices.
• Provide clear, effective leadership to QA team members.
• Model high standards of integrity, professionalism, and company values.
• Consult with Quality Management on key decisions affecting the assigned area.
• Demonstrate the ability to make sound, independent quality decisions.
• Perform other duties as assigned, including those listed under "Additional Responsibilities."

This job description outlines the general nature and responsibilities of the role and is not an exhaustive list of duties. Supervisors and managers may assign additional tasks as needed.

Additional Responsibilities:

Depending on assignment, responsibilities may include serving as an author, reviewer, administrator, or coordinator within quality systems, including:

• Change Control
• Discrepancy Management
• Quarantine
• Batch Release
• SAP (Quality Module, Planning Master Data, Segmentation)
• Documentation
• Annual Product Reviews

Additional responsibilities may include providing QA support for:

• Validation activities
• Capital engineering projects
• Clinical and stability studies
• ETPs
• Regulatory submissions

The QA Supervisor may also represent Quality in business unit and project team meetings.

Knowledge, Skills & Abilities:

• Excellent written and verbal communication skills.
• Extensive SAP knowledge.
• Working knowledge of domestic (e.g., FDA) and applicable international regulatory requirements and guidelines.

Education & Experience Requirements:

Supervisor III

• BA/BS, preferably in a STEM discipline, with a minimum of 6 years of relevant experience, or an equivalent combination of education and experience.

Senior Supervisor

• BA/BS, preferably in a STEM discipline, with a minimum of 6 years of relevant experience, or an equivalent combination of education and experience.

Equivalency Guidance:

Equivalent combinations of education and experience may be considered. For example:

• Bachelor’s degree + 4 years experience
• Master’s degree + 2 years experience
• Or other directly related education/experience combinations as appropriate for the role.

Work Environment & Physical Requirements:

• Work is performed in office environment.
• Ability to sit or stand for 2–4 hours per day.
• Occasional walking, bending, twisting, and reaching above/below shoulder level.
• Must be able to communicate complex information clearly in written and verbal form.
• Must follow written and oral instructions and standard procedures.

Third Party Agency and Recruiter Notice:

Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.

Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.  We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.

Location: NORTH AMERICA : USA : NC-Clayton:USNC0002 - Clayton 

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