Contracts & Shutdown Services Coordinator

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Job Overview

The Contracts & Shutdown Services Coordinator supports biannual shutdowns at Grifols Therapeutics Inc. in Clayton, NC by coordinating cross‑Business Unit planners to deliver a single integrated site schedule with embedded safety/QA gates and operational blackout periods. The role manages day‑to‑day vendor and contract activities (sourcing through onboarding, SOWs, change orders, compliance/performance tracking), establishes SOPs, playbooks, and RACI, and drives continuous improvement (observe → identify → propose → implement → sustain). The Coordinator thrives in ambiguity, sets clear expectations, communicates proactively, resolves resource conflicts, ensures permit/audit readiness, and maintains disciplined documentation. The role partners with NA Facilities on cost accruals and savings, supports standardized execution across sister sites on the East Coast, and may travel to Canada as needed.

Key Responsibilities

• Establishes shutdown planning standards, scope freeze, and stage gates, and coordinates planners across all site Business Units.
• Owns the integrated site‑wide schedule by merging BU plans, validating critical paths, and embedding funding/QA gates and operations blackout periods.
• Publishes dependencies and constraints, resolves shared‑resource conflicts, and maintains a clear escalation path.
• Sets clear expectations, delivers timely and accurate communication, and proactively follows up with stakeholders at all levels.
• Partners with Procurement, Legal, and Safety on sourcing, bids, evaluations, awards, onboarding, and vendor mobilization.
• Drafts and maintains vendor Scopes of Work, sets service levels, defines deliverables, documents and manages change orders, and tracks compliance and performance.
• Reviews contracts for obligations, terms, and risks, and enforces vendor adherence to site policies and regulatory standards.
• Creates clarity in ambiguous situations by defining roles, priorities, and decision criteria, documenting assumptions, managing open items, and driving alignment across teams and vendors.
• Supports safety programs such as LOTO, confined space, and hot work, coordinates risk assessments and pre‑job briefs, and ensures training and audit readiness.
• Drives continuous improvement by observing workflows, identifying risks and inefficiencies, proposing changes with cost‑benefit analysis, updating SOPs, playbooks, and RACI matrices, and sustaining improvements through training, audits, and lessons learned.
• Coordinates with North America Facilities specialists to ensure proper shutdown cost accruals and identifies savings opportunities while protecting safety and quality.
• Prepares status updates, issue logs, decision memos, and post‑event summaries, and maintains accurate documentation and dashboards.
• Facilitates standups and planning meetings, records actions, and drives items to closure.
• Coordinates facility and utility actions resulting from audits, tracks closure plans, and maintains evidence repositories for compliance.
• Aligns vendors and execution across sites by distributing templates, checklists, and best practices to standardize delivery.
• Collaborates with stakeholders to anticipate challenges and applies a solution‑oriented approach to problem solving.
• Travels to Canada as needed to support shutdowns, collaborate, train, or coordinate with vendors.

Qualifications

Education

• Bachelors Degree in Engineering or related field preferred, Associates Degree required.
• Note : Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2 years of experience.

Experience

• 3–5 years in pharmaceutical or regulated manufacturing; shutdown/turnaround experience preferred.
• Solid understanding of manufacturing processes, equipment, and applicable regulatory requirements.
• Working knowledge of safety regulations and shutdown/turnaround best practices (e.g., LOTO, confined space, hot work).
• Strong organization and planning skills, including scheduling, resource tracking, and risk/issue management.
• Vendor and contract coordination: bid support, contract review/administration, SOW development, service level definition, performance tracking, and change‑order management.
• Clear written and verbal communication with a service‑oriented mindset; effective with all levels of the organization.
• Calm under pressure; able to prioritize and follow through in fast‑paced, high‑stakes environments

Tools

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Proficency in project management tools preffered (e.g., MS Project/Primavera);
• Familiarity with CMMS (SAP/Maximo) is desirable.

Preferred Attributes

• Navigate ambiguity by systematically creating clarity and structured processes for teams and projects.
• Experience in standardizing procedures, such as writing SOPs, playbooks, and RACI matrices, and consistently maintaining process improvements over time.
• Pays close attention to detail, ensuring thorough follow-through on tasks, and maintains strong discipline in documenting project steps and outcomes.

Note: This job description conveys essential information about the role and is not exhaustive. Duties may be modified, added, or redefined based on organizational needs.

Third Party Agency and Recruiter Notice:

Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.

Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.  We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.

Location: NORTH AMERICA : USA : NC-Clayton:USNC0002 - Clayton 

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