Commercial Operations Manager

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

We believe that diversity adds value to our business, our teams and our culture. We are committed to equal employment opportunities that foster an inclusive environment.

We are looking for a Commercial Operations Manager for our IVD business in Italy.

What your main responsibilities will be

You will have the opportunity to:

• Ensure the team lives and executes customer-centricity, defined as listening to customers and meeting their needs to provide customer centric solutions.
• Thereby the Commercial Operations Manager acts in compliance with laws, internal regulations, company strategies & Grifols’ corporate values and supports the Commercial Director in achievement of company objectives.
• In agreement with the Commercial Director, set the vision, define the Italian commercial diagnostic division strategy, ensuring execution of brand and key account plans and marketing plan to achieve the ambition goals.
• Provide activities classified as promotional and aimed, directly or indirectly, to the creation, support and / or increase in sales, considering the possibility or the need for specific investments (scientific conferences, contacts with opinion leaders, decision makers, etc.) and ensuring the proper establishment of the support material for the marketing communication and of the appropriate means to increase market share.
• Ensure correct evaluation, management and development plan for each member of the team.
• Prepare the marketing concept and positioning of products and solutions entrusted to maximize the penetration of the same in the market segments and chosen to optimize its sales volume and operating margin.
• Fit the local strategy based in the Global/Regional strategy guideline.
• Work in synergy with two sales regional managers to follow up the commercial execution assuring a correct deployment of commercial campaigns through SFDC.
• Actively collaborate with Global and Regional Marketing, Medical Affairs teams in order to develop strategy and tactics for Grifols Italy. 
• Set targets and objectives for the Commercial Operations department, promote and regularly monitor achievement (sales, MS, prices, timelines, milestones etc.).
• Identify, develop and maintain professional relationships with key customers, KOLs and scientific societies, identifying new opportunities and ways to better meet customer needs, serving as role model in terms of customer orientation, in order to develop a high performing customer centric organization
• Plan and monitor budget and ensure proper resource allocation. 

Who you are

The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• You have a Bachelor’s Degree in scientific discipline.
• You have at least 10 years’ experience within IVD market. You have been working in multinational or complex organizations with strong knowledge in total lab automation solutions and transfusion medicine field.
• You have experience in tender process.
• You have communication skills, accountability and you are results oriented.
• You speak fluent Italian and English.
• You are available to travel the 60% of the time. 

What we offer

• It is a field based position, covering the whole country. 
• A dynamic workplace with focus on development and learning in our therapy area as well as on personal development.
• Contract of Employment: Permanent position.
• Company car.

This is a brilliant opportunity for someone with the right talents.

Information about Grifols is available at www.grifols.com. If you’re interested in joining our company and you have what it takes, then don’t hesitate to apply.

We look forward to receiving your application.

Grifols is an equal opportunity employer.

Location: EMEA : Italy : Home Office

Learn more about Grifols