Associate Director, Field Operations Support

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Summary:

The AD of Field Ops Support is responsible for leading and coordinating key operational programs that drive alignment and execution across the plasma center network. This role oversees the Annual Operating Plan (AOP) and/or any Integration Program coordination, ensuring successful planning, communication, and implementation across all GEO structures within Plasma Procurement.                              

Primary Responsibilities:

• Responsible for creating and maintaining appropriate organizational environment and value system, which stimulates the morale including low turnover and productivity of the facilities.
• Lead the development, execution, and governance of the Annual Operating Plan (AOP) for Plasma Procurement.
• Translate enterprise priorities into actionable plans for field execution ensuring alignment with financial, operational, and compliance objectives.
• Drive strategic readiness and execution for donor center transitions, including the temporary removal, re-entry, or realignment of centers within the GEO structure.
• Provide tactical direction to the Field Ops Support Teams(s) to ensure the proper coordination and planning of activities are able to be executed on time, while maximizing production growth and quality profiles.
• Monitor multiple projects and teams simultaneously and be able to recognize if issues or delays may occur.
• Lead the development of a program that can remove administrative tasks from the field (i.e. centralizing or coordinating activities within the team that removes action from field personnel).
• Partner with the Plasma Strategy Leadership and serve as a liaison between corporate functions and field leadership related to any center fleet movement or closure(s).  
• Develop & Mentor the Field Ops Support Team member(s) as your direct report to ensure high performance, accountability, and professional development. adequate personal and professional growth.
• Collaborate with Business Unit Leadership to assure proper communication is provided on centers that will foreseeably be transitioned to their ownership.
• Encourage and ensure open lines of communication with all core support departments related to AOP such as but not limited to: Purchasing, Finance, Quality, Regulatory and Compliance, Training, Testing Lab, Human Resources and Accounts Payable departments in order to satisfy company objectives.
• Provide strategic direction and planning for centers acquired through Integrations that will maximize cultural and business alignment.
• Monitor and evaluate operation of facilities with the Ops and Quality Leads to ensure that facilities are in full compliance with State and Federal Regulations, FDA approved Standard Operating Procedure Manual, EMA, OSHA, CLIA, cGMP, as well as all internal company procedures, in process controls; provide both written and verbal communications to the senior staff as needed on relevant business issues in a timely fashion.
• Maintain a familiarity of State and Federal Regulations, FDA approved Standard Operating Procedure Manual, EMA, OSHA, CLIA, cGMP, internal company procedures, and stay informed of external events that could affect the organization and its future operations.        
• Must be able to multi-task to assure that all appropriate parties involved with new donor center construction, relocations, and remodels are working cohesively and that all time frames are completed.  Work with all departments of the company to ensure that the division is successful.
• Indirect supervision and responsibility for CMs and QSMs for Integration centers.     
• All other duties as assigned.
• Ability to travel up to 50% of the time and oversee remote employees.

Knowledge, Skills, and Abilities:

• Knowledge of tasks and processes that are required to open a new or transfer facility.
• Ability to put together professional presentations and provide clear updates to different levels of leadership.
• Ability to be self-motivated and make calculated decisions. Strategic thinker with strong execution and organizational capabilities.
• Ability to influence across varying levels of leadership.

Education and Experience:

• Bachelor of Science, Business, Engineering or Project Management related field.
• Typically requires a minimum of 8 years of related experience in operations, business management, or project/program leadership. Project or technical leadership experience required.  Supervisory or management experience preferred. Proven experience leading cross functional initiatives and managing large-scale operational programs.
• Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.  Example: If a job level requires a Bachelor's degree plus 4 years experience, and equivalency could include 8 years of experience, an Associate's degree with 6 years of experience, or a Master's degree with 2 years of experience. 

Pay scale of $147,210.00 - $220,816.00 per year for US Candidates depending on training, education and experience. This position is eligible to participate in up to 15% of the company bonus pool. We offer benefits including medical, PTO, up to 5% 401K match, and tuition reimbursement. We are committed to offering our employees opportunities for professional growth and career progression. Even though we are a global healthcare company with employees in 30 countries, Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years — we’re growing, and you can grow with us!

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Third Party Agency and Recruiter Notice:

Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.

Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.  We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.

Location: NORTH AMERICA : USA : Home Office:USHOME - Home Address US

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