Collections Analyst - Italian & English


Dublin, IE

Contract Type:  Regular Full-Time
Area:  Finance/Accounting
Req Id:  506546

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

At Grifols, we believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunities that foster an inclusive environment.


Grifols Treasury department is currently seeking a Collections Analyst with Italian and English languages.


The successful candidate will join a multinational, global team of 20 people and report directly to Credit & Collection Management located in Dublin. It’s a hybrid working model with the possibility to work from home two days a week.

We are looking for energetic, proactive, and experienced personalities with focus on targets and have the ability to support other team members.
The Collections Analyst will be responsible for handling a high volume of outgoing collections calls and emails in a growing and dynamic environment. You will ensure policies and procedures are strictly adhered to and implement best practice. The role will require extensive phone, PC work, data entry and participation in projects.

What your responsibilities will be

•    Active communication with customers for timely collections of Accounts Receivable due. 
•    Build working relationship with affiliate finance and commercial departments.
•    Monthly, weekly files preparation and maintenance to work through the ledger on a customer level basis
•    Key point of contact for the Credit risk or local finance department when releasing products
•    Monthly reporting to Management to include, DSO, CEI, Overdue, high-risk customers, targets set and met.
•    Manage any invoicing or ad-hoc AR issues
•    Notify Risk Department of any High-risk customers identified or potential customers to go on hold
•    Arrange and negotiate for debt repayment or establish repayment schedules, based on customers' financial situations in collaboration with Credit Risk department.
•    Act as a point of contact with the commercial team to advise and review the terms of sales, service, or credit contracts if required.
•    Timely allocate collected cash to customers’ accounts if necessary (may depend on specific affiliate) 
•    Agree annual targets with Senior Management
Who you are?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. 
•    Good knowledge of MS Office and related computer skills with a strong knowledge of Microsoft Excel
•    Previous experience with SAP – AR / collections related transactions (essential)
•    Excellent communication skills (written and oral) in Italian and English languages
•    Target focus approach
•    Knowledge of billing procedures and collection techniques
•    Problem-solving skills
•    Time Managements and self-organizing skills
•    3 years + collections experience in Global Company
•    Good analytical skills & attention to detail

What we offer:
It’s a brilliant opportunity for someone with the right talents. 
Grifols understands you want a challenging and rewarding career in a critical function such as Corporate Communications. We’ll help you grow professionally.


Our Benefits Includes: 

•    Highly competitive salary 
•    Group pension scheme - Contribution rates are 5% employer and 5% employee
•    Private Medical Insurance for the employee
•    Ongoing opportunities for career development in a rapidly expanding work environment 
•    Succession planning and internal promotions 
•    Education allowance
•    Wellness activities - Social activities eg. Golf, Padel, Summer Events 

If you’re interested in joining our company and you have what it takes, then don’t hesitate to apply.
We look forward to receiving your application.


Location: EMEA : Ireland : Dublin:Grange Castle (Dublin) 


Learn more about Grifols